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Tuel Jewelers
319 East Main Street
Charlottesville , VA 22902-5233
434-295-4258
Fax: 434-295-4258
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A b o u t   O u r  C o m p a n y

Who We Are  |  Meet Our Staff  |  Overview of Our Services  |  Policies and Programs

Who We Are


About Company Background

   Tuel Jewelers was established in 1945 by Certified Watchmaker and Jeweler, Roy P. Tuel, as a watch repair shop taking in mostly Railroad Watch Repair and Certification. As the years past, Tuel Jewelers expanded into a full service jewelry store offering watch, jewelry and silver repair along with retail sales.

About Trade Organizations

   Tuel Jewelers and its associates are members of Jewelers of America (JA), Virginia Jewelers Association (VJA) Gemological Institute of America (GIA) Alumni Association, GIA-Washington, DC Alumni Association, Horological Association of Virginia (HAV), and National Association of Watch and Clock Collectors (NAWCC).

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Meet Our Staff


Mrs. Frances G. Loose, owner, began working at Tuel Jewelers after graduation from Meriwether Lewis High School in 1953. She was hired as the bookkeeper, but soon began to assist the watchmakers with materials and fitting parts. She attended Jefferson Business School to complete her business education, and she learned the jewelry business from the ground up. After purchasing the business in 1975, she has maintained the same level of quality service that Tuel Jewelers has always been known for. Mrs. Loose holds a Diamonds Certificate from Gemological Institute of America (GIA).

Mrs. Mary Loose DeViney is the oldest daughter of Mrs. Frances G. Loose. She grew up in the jewelry business working after school and summers at Tuel Jewelers. Mary Loose graduated from Albemarle High School in 1982, and after receiving her Bachelor of Science in Business Administration with a concentration in Accounting from Mary Washington College, she returned to Tuel Jewelers. Mary Loose holds certicates from Jewelers of America (JA): Counter Intelligence, Jewelry 101, Certified Sales Professional (CSP), Certified Senior Sales Professional (CSSP), Certified Management Professional (CMP), and Certified Senior Management Professional (CSMP). She has formal appaisal training by completing the Jewelers Board of Appraisal Review/Jewelers Vigilance Committee Appraisal Basics and the extensive Anna Miller's Master Valuer Program/California Institute of Jewelry Training and Korean Jewelry Institute Registered Master Valuer. She has a certificate in Swiss Pocketwatch Repair from the Mid-Atlantic Horological Symposium held at the Maritime Institute of Technology & Graduate Studies and she has courses in lost wax casting and stone carving. Mary Loose holds certificates in Graduate Diamonds, Colored Stones and Pearls from Gemological Institute of America (GIA), and she is currenly in the Graduate Gemologist Program. Mary Loose volunteers with the Chamber of Commerce, National Federation of Independent Businesses-Virginia and local civic groups.

Mrs. Frieda Loose-Wagner is the youngest daughter of Mrs. Frances G. Loose. She grew up in the jewelry business working after school and summers at Tuel Jewelers. Frieda graduated from Heritage Christian School in 1987 and attended Piedmont Virginia Community College. Frieda holds a Diamonds Certificate from Gemological Institute of America (GIA). Frieda volunteers with local civic groups.

Tuel Jewelers has a host of certified watchmakers, jewelers, silversmiths, stone cutters, and hand engravers to serve our customers.

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An Overview of Our Services

Jewelry Repair

   Tuel Jewelers offers expert jewelry repair service. We repair gold, silver and platinum jewelry items. We repair all types of jewelry items such as ring resizing, restoration, stone replacement, resetting and remounting. We can recut stones and we offer limited custom design. We can also repair many older antique pieces so they can be worn and enjoyed.

Watch Repair

   Tuel Jewelers offers expert watch and small clock repair service. We repair all types of watches, both quartz and mechanical. We offer cleaning and adjusting, restoration, crystal replacment, as well as watchband adjustment and replacment. Battery replacement for watches, clocks and personal data assistants, is usually completed while you wait.

Custom Jewelry Design and Fabrication

   Tuel Jewelers offers Mother's Rings, Family Rings, High School Class Rings, College Class Rings, Military Service Rings, and Family Crest Rings. We make custom name plates, pendants, pins/brooches and rings for ladies and gentlemen. We also can remount wedding sets and reset or create jewelry using your stones.

Gift Certificates

   Tuel Jewelers has a gift certifcate program. Tuel Jewelers participates in the Charlottesville Regional Chamber of Commerce Gift Certificate Program and the Downtown Business Association of Charlottesville Gift Certificate Program. We accept the Visa/Master Card Gift Card.

"While-You-Wait" Jewelry Cleaning

   Tuel Jewelers offers jewelry and silver cleaning for a fee.

Miscellaneous Services

   Tuel Jewelers offers free gift wrap for your purchase. We offer limited delivery for a fee. During the months of November and December, we are open 9am-5pm Monday through Saturday, and during November and December only, we offer free engraving of a Name or Initial or Date on any item purchased from us.

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Policies and Programs

Return and exchange policy

   All returns, refunds, credits and exchanges must be made within 30 days of purchase with the original receipt. Merchandise must be in the same box and condition in which it was sold.

Layaway Program

   Tuel Jewelers offers a layaway program with no fee. A down payment of 20% of the total amount of the merchandise is due when the layaway is started, and a payment is expected every month. There is no refund on layaways after 30 days, only store credit.

Corporate Gifts Program

   Tuel Jewelers has an active corporate gifts program.

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